I want to contact customer support
## Overview
The contact point depends on the type of issue.
- For questions about using the e-money service or your balance, contact the e-money service provider. Tap "Account" > "About This Service" to check the support email address, support phone number, or support website.
- For Pokepay system-related issues, contact Pokepay from [this form](https://pokepay.jp/en/contact).
Overview
Section titled “Overview”The contact point depends on the type of issue.
- For questions about using the e-money service or your balance, contact the e-money service provider. Tap “Account” > “About This Service” to check the support email address, support phone number, or support website.
- For Pokepay system-related issues, contact Pokepay from this form.