I cannot register or log in
Overview
Section titled “Overview”If you cannot register or log in, try the checks below.
1. Enter the information again
Section titled “1. Enter the information again”Check the phone number or email address you are using, then enter it again.
Some phones automatically correct typed text. If the phone number or email address was changed automatically, enter it manually.
2. Check whether your phone can receive SMS
Section titled “2. Check whether your phone can receive SMS”Confirm that your mobile phone plan can receive SMS.
If you use a low-cost mobile plan or MVNO, your plan may not support SMS. Contact your mobile carrier if you are not sure.
3. Check the spam folder
Section titled “3. Check the spam folder”Your email app may have moved the email with the verification code to the spam folder. Check the spam folder and other filtered folders.
4. If you use LINE login
Section titled “4. If you use LINE login”Check that an email address is linked to the LINE account you are using.
Also check whether you allowed email address access on the LINE authorization screen. If email access was not allowed, unlink the connection once, allow email address access, and try again. You can also choose another login method if one is available.