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Pokepay Help for Shops

Find support for using Pokepay in your business.

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Share updates with members using short messages Check balances, member counts, and transaction totals Configure notifications for your operations What to do when a member cannot log in

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Topics

Point Rewards

Configure Point Rebate Settings Point Rebate: What Is the Truncation Amount? Send Point Rewards Remotely

Expiration Dates

Set Expiration Dates Why Do I Need to Set an Expiration Date? Change Expiration Notification Settings About Balance Expiration

Transactions

Enable Credit Card Charge Can I Charge a Member's Balance After Taking a Card Payment at the Shop Cashier? Cancel a Transaction

Messages

Send a Push Announcement Share Updates with Members Using a Custom Status Contact a Member Directly

Members

Can I Deactivate a Member? Configure Member Login Methods Share the Member App with Customers What Should I Do If a Member Asks for a Refund?

Settings

Change E-money Settings After Launch Change the App Name Invite Admins to Your E-Money Set the E-money Name and Unit

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If you have already created e-money, contact us from Help and Contact in the Creator App.