Skip to content
For shops Help

Set Region and Timezone

⚠️ These settings are needed to comply with laws in the service region. They cannot be changed after review approval, so configure them during the free trial period.

You can check and change region-related settings for your e-money.

Region and timezone settings

  1. Tap Menu in the navigation bar.
  2. Tap E-money Settings.
  3. Tap E-money Provider Information.
  4. Tap Region and Timezone.
  1. Tap the region.
  2. Select the country.
  1. Tap the timezone.
  2. Select the timezone.

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.