Skip to content
For shops Help

Q. Are Receipts Required?

A. In principle, they are not required, but receipts may be issued for payments.

Section titled “A. In principle, they are not required, but receipts may be issued for payments.”

Charged Balance issued through Pokepay is legally treated as a Prepaid Payment Instrument.

When a member charges balance, the state is considered to be that you are holding money from the member, and it is treated as an exchange rather than a purchase. Therefore, in principle, there is no obligation to issue a receipt.

For payments, handle receipts separately through a receipt issued by a POS system or similar system.

The specific treatment may vary depending on your business and circumstances. Please contact the Financial Services Agency, an accountant, a tax advisor, or another expert.

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.