How Are Pokepay Fees Calculated?
Overview
Section titled “Overview”This page explains Pokepay usage fees.
Pokepay has a monthly base fee and additional fees that apply depending on your usage.
💡 Check the latest pricing plan on the page below.
Base Fee
Section titled “Base Fee”Each plan has a monthly fee.
All plans include Pokepay’s basic features, such as app usage, payment features, and member management.
Each plan sets the number of Shops available, so choose the plan that fits your business.
Additional Fees
Section titled “Additional Fees”In addition to the base fee, fees apply when you use the items below.
1. Sending Fees
Section titled “1. Sending Fees”SMS and Voice Calls
You can use SMS or voice calls to verify Members when they register or log in, and SMS to send balance expiration notices. These options help make verification more secure and notifications more reliable.
When you enable either setting, the following fees apply based on the number of messages or calls sent. Both settings are off by default.
| Type | Fee |
|---|---|
| SMS sending fee | 10 yen per send |
| Voice call fee | 20 yen per call |
✅ Emails and News posts are free to use.
In principle, sending emails, publishing News posts, and sending in-app messages do not incur usage-based fees.
✅ Push notifications are free to use.
Push notifications used for in-app messages, balance expiration notices, and similar notifications are free to use.
✅ LINE login and Google login are free to use.
If SMS and voice call fees are a concern, we recommend setting only LINE login or Google login, which can authenticate members for free.
2. Adding Shops
Section titled “2. Adding Shops”Adding Shops beyond the number included in your plan incurs additional fees according to your contract. A confirmation appears before you perform an operation that incurs additional fees.
If you reach your plan’s usage cap, you cannot add more. Contact us to discuss increasing the cap.
After refreshing “Plan and Usage”, usage counts and upcoming billing estimates may still use counts from approximately one minute ago. Checks when performing an operation and finalized invoices use the actual usage at that time.
For details, see the pricing page.
3. Card Processing Fees (When Using the Optional Credit Card Charge Feature)
Section titled “3. Card Processing Fees (When Using the Optional Credit Card Charge Feature)”When members charge by credit card or purchase a Gift by card, the standard processing fee is 2.9% of sales (excluding tax). The rate may vary depending on your contract.
💡 The processing fee and consumption tax on that fee are deducted automatically from the Payout amount. No separate payment is required. For details, see Check Payouts and Set Your Payout Account.
4. Bank Processing Fees (When Using Bank Account Charge)
Section titled “4. Bank Processing Fees (When Using Bank Account Charge)”When members charge from a bank account or purchase a Gift from a bank account, the standard processing fee is 1.9% of sales (excluding tax). The rate may vary depending on your contract.
💡 The processing fee and consumption tax on that fee are deducted automatically from the Payout amount. No separate payment is required. For details, see Check Payouts and Set Your Payout Account.
