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Change Expiration Notification Settings

You can remind members who have balance nearing expiration and encourage them to visit again. Notification days can be configured freely. Members receive a message and email, and SMS can also be enabled as an option. By default, notifications are set for 1 day, 7 days, and 30 days before expiration.

Creator app Expiration Notification screen

Follow these steps to configure Expiration Notification settings.

  1. Tap “Menu” in the navigation bar.
  2. Tap “Member Settings”.
  3. Tap “Expiration Notification”.
  4. Tap “Add Notification Date”.
  5. Enter how many days before expiration to notify members, optionally check “Also send SMS”, then tap “Save”.

Members receive notifications like the examples below.

Member app expiration message example

Expiration notification email example

Expiration notification SMS example

⚠️ SMS and email sending fees apply. There is no fee for using in-app messages. (As of 2025-01-23)

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