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Check the App Version

Check whether the app version is up to date.

If you use an old version, the app may not work correctly. Use the latest version whenever possible.

Update the app from the app store for the Creator App.

Version number in the Menu screen

  1. Tap Menu in the navigation bar.
  2. Scroll down the screen.
  3. Check the version number shown below the Pokepay logo, such as Version x.x.x.

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Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

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Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.