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Review Process Details

The review process is required before you start using Pokepay for actual service provision.

Pocket Change reviews the information you enter, so make sure the information is correct.

Information Required for Review Application

Section titled “Information Required for Review Application”
  • Identity document for the representative or director

    Supported documents include My Number Card, driver’s license or driving history certificate, Residence Card or Special Permanent Resident Certificate, and passports issued on or before February 3, 2020.

  • Corporate number, only for corporations

You also need to enter contract information and confirm your e-money settings. Follow the on-screen instructions to complete the application.

Review results are usually provided within about three business days.

It may take longer when applications are crowded or when additional confirmation is needed.

Review results are sent by email to the address used for login.

Confirm in advance that you can receive email at that address.

Transaction data created during Demo Mode is deleted when service provision starts.

Other setting information is carried over.

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If you have already created e-money, contact us from Help and Contact in the Creator App.