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Check Detailed App Usage in Help and Contact

Use Help and Contact to get support, check implementation guides, read case studies, and learn how to operate Pokepay. Printable guides are also available for owners, staff, and members.

Help and Contact screen

  1. Tap the Menu icon at the bottom right of the Home screen.
  2. Tap Help and Contact.
  3. Select the content you want to use.
  • Contact Support
    • Contact support by Chat AI, online consultation, message, email, or phone.
  • Printable Guide
    • Download PDF guides such as the Pokepay Implementation Start Guide, Staff Guidebook, and Install Guide.
  • Case Studies
    • Read interviews with shops that use Pokepay in different industries.
  • How-To Guide
    • Learn Pokepay step by step, including the quick tour.
  • How-To Videos
    • Watch videos that explain how to use the app.
  • Help Page
    • Open official help pages and FAQs.

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.