Skip to content
For shops Help

View Member Details

You can view a member’s transaction history, balance, and profile.

You can also handle member-specific actions such as member notes, tags, messages, and Point Reward from the member details screen.

Follow these steps to view member details.

  1. Tap “Menu” in the navigation bar.
  2. Tap “Members”.
  3. Tap the member whose details you want to view.
    1. Use “Summary” to check the latest transactions, member notes, tags, and statistics.
    2. Use “Balance” to check the current balance, expiration dates, and expired balance.
    3. Use “Profile” to check the member name, Member ID, email address, phone number, and current login methods.

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.