Skip to content
For shops Help

Edit Your Profile

You can edit your own profile.

This profile is used for transaction records and message features. We recommend entering the name you use for work, such as your real name or work name.

You can also check your permissions from this screen.

  1. Tap Menu in the navigation bar.
  2. Tap the area where your name and email address are shown.
  3. Enter your name and tap Save.

Only the owner can change the email address.

  1. Tap Menu in the navigation bar.
  2. Tap the area where your name and email address are shown.
  3. Tap your current email address, then select or enter the email address you want to use.
  4. Follow the on-screen instructions to verify the email address and complete the change.

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.