Skip to content
For shops Help

Download Data Files

You can download data files and use them for analysis and aggregation. Scheduled exports are also available. For example, you can aggregate charge and payment amounts or analyze member usage amounts and frequency.

The data can be checked on a PC.

Export files can be created in CSV or XLSX format.

Export screen

Export data with the following steps.

  1. Tap “Menu” in the navigation bar.
  2. Tap “Export”.

New export dialog

  1. Tap “New”.
  2. Choose the data to export.
    1. Transaction and Member List
      1. Download a transaction list for the selected period and the latest member list.
    2. Member List
      1. Download the latest member list.
    3. Member List with Soon-to-Expire Balance
      1. Download a list of members with balances that are nearing their expiry date.
    4. Summary Report
      1. Download aggregated data for shop transaction status and member count trends.
  3. Select the export period, file format, and target shops, then tap “Continue”.
  4. Review the download notes and tap “OK”.

Create export data automatically on a schedule

Section titled “Create export data automatically on a schedule”

Schedule export dialog

  1. Tap the “Schedule” tab.
  2. Tap “Add Schedule” for the target data.
    1. Transaction and Member List
      1. Download a transaction list for the selected period and the latest member list.
    2. Summary Report
      1. Download aggregated data for shop transaction status and member count trends.
  3. Select the schedule interval and download file format, then tap “Done”.

Export detail screen

Download the file with the following steps.

  1. Tap the file created in the “Available Files” tab.
  2. Choose the download method.
    1. Download to this device
      1. Download the file to the device you are using.
    2. Share download link
      1. Open the download site from another device such as a PC and download the file.
  3. Unzip the downloaded ZIP file before using it.

ℹ️ On the download site, scan the displayed QR code with the camera on a device where Pokepay for Shops is installed. Authentication is completed and the file is downloaded.

If you check “Keep authentication”, you can skip authentication later.
If there is no access for two months, authentication is required again.

Download site authentication QR code

Ask AI for help

Generative AI can answer questions about Pokepay.

AI answers may be inaccurate.

Support character

Still need help?

If the issue is not resolved, please contact us.

Contact us from the website

Still considering Pokepay? You can contact us from the website.

Contact us

Contact us from the app

If you have already created e-money, contact us from Help and Contact in the Creator App.